Zoom Culture
Let's make the connection better together.

Zoom’s culture starts with a simple idea: people are always at the center of work.
We value curiosity, accountability, honest feedback, and teamwork because they shape how we build products, serve customers, and support one another.
In Shanghai, you will join a team connected to the world.
We respect different ideas and believe strong work comes from clear communication, thoughtful listening, and solving problems together.

Zoom’s culture starts with a simple idea: people are always at the center of work.
We value curiosity, accountability, honest feedback, and teamwork because they shape how we build products, serve customers, and support one another.
In Shanghai, you will join a team connected to the world.
We respect different ideas and believe strong work comes from clear communication, thoughtful listening, and solving problems together.
Zoom Culture
Together, we make connection better

Zoom Culture
Together, we make connection better
Zoom’s culture starts with a simple idea: people are always at the center of work.
We value curiosity, accountability, honest feedback, and teamwork because they shape how we build products, serve customers, and support one another.
In Shanghai, you will join a team connected to the world.
We respect different ideas and believe strong work comes from clear communication, thoughtful listening, and solving problems together.
How we work
How we work together
The way we work at Zoom is simple, direct, and people-centered.
We encourage teams to communicate openly, keep learning, give constructive feedback, and keep users and teammates in mind.

Always be learning
We believe growth comes from continuous curiosity.
Whether it is new technology, new products, or new ways of working, we encourage you to keep exploring.
Listen thoughtfully and communicate clearly
Good collaboration starts with understanding.
We value direct, clear, and respectful communication so teams can align faster and solve problems better.
Give helpful feedback
Feedback is not just about pointing out problems. It is about making the work better.
We encourage feedback that is honest, specific, and constructive.

Own it together and deliver together
At Zoom, impact comes from teams.
We support one another and share responsibility for outcomes.
Keep users in mind
Every feature, process, and experience we build ultimately serves real people.
The user experience is always a starting point for how we think about the work.
Shanghai culture
The Shanghai team experience
The Shanghai team has both a local rhythm and a global connection.
You may work with colleagues from different countries and regions, and you may contribute to projects that shape experiences for users around the world.
This is a place for people who like to think deeply, communicate proactively, and keep improving through real work.
We value your expertise, and we also value how you work with the team to get things done well.


Focused on expertise and collaboration
We want everyone to bring their professional judgment while staying open to different points of view.

Stay clear through change
Technology and ways of working are always changing.
We encourage teams to stay curious, keep learning, and stay clear on goals through change.

Connect locally and globally
Working in Shanghai also means connecting globally. Your ideas, code, support, and judgment may shape a broader product experience.
- Building long-term, trusted partnerships with customers
- Listening deeply to local market needs and delivering global-quality solutions
- Collaborating across teams to drive growth and innovation
- Developing AI solutions that empower people and enhance real connection
- Driving next-generation innovation across products and platforms
- Applying flexible, human-centered thinking to technical challenges
- Building strong, agile foundations for growth
- Supporting teams with flexibility, precision, and care
- Driving operational excellence with a global mindset and local expertise
Zoomie voices
Imagine the journey ahead, through their eyes









ready to imagine more?
Explore careers in Japan and imagine what's next — with Zoom


Stay connected and imagine what’s next.
Join our Talent Community to get job updates, insights, and a closer look at how Zoomies are shaping the future of work, connection, and collaboration — together.



Stay connected and imagine what’s next.
Join our Talent Community to get job updates, insights, and a closer look at how Zoomies are shaping the future of work, connection, and collaboration — together.

