Zoom Culture

Let's make the connection better together.

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Zoom’s culture starts with a simple idea: people are always at the center of work.


We value curiosity, accountability, honest feedback, and teamwork because they shape how we build products, serve customers, and support one another.


In Shanghai, you will join a team connected to the world.


We respect different ideas and believe strong work comes from clear communication, thoughtful listening, and solving problems together.

Smiling man in a light blue shirt against a bright blue background

Zoom’s culture starts with a simple idea: people are always at the center of work.


We value curiosity, accountability, honest feedback, and teamwork because they shape how we build products, serve customers, and support one another.


In Shanghai, you will join a team connected to the world.


We respect different ideas and believe strong work comes from clear communication, thoughtful listening, and solving problems together.

Zoom Culture

Together, we make connection better

Smiling man in a light blue shirt against a bright blue background
Zoom Culture

Together, we make connection better

Zoom’s culture starts with a simple idea: people are always at the center of work.

We value curiosity, accountability, honest feedback, and teamwork because they shape how we build products, serve customers, and support one another.

In Shanghai, you will join a team connected to the world.

We respect different ideas and believe strong work comes from clear communication, thoughtful listening, and solving problems together.

How we work

How we work together

The way we work at Zoom is simple, direct, and people-centered.

We encourage teams to communicate openly, keep learning, give constructive feedback, and keep users and teammates in mind.

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Always be learning

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Listen thoughtfully and communicate clearly

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Give helpful feedback

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Own it together and deliver together

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Keep users in mind

Shanghai culture

The Shanghai team experience

The Shanghai team has both a local rhythm and a global connection.


You may work with colleagues from different countries and regions, and you may contribute to projects that shape experiences for users around the world.


This is a place for people who like to think deeply, communicate proactively, and keep improving through real work.


We value your expertise, and we also value how you work with the team to get things done well.

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Focused on expertise and collaboration

We want everyone to bring their professional judgment while staying open to different points of view.

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Stay clear through change

Technology and ways of working are always changing.

We encourage teams to stay curious, keep learning, and stay clear on goals through change.

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Connect locally and globally

Working in Shanghai also means connecting globally. Your ideas, code, support, and judgment may shape a broader product experience.

Sales & Customer Success
  • Building long-term, trusted partnerships with customers
  • Listening deeply to local market needs and delivering global-quality solutions
  • Collaborating across teams to drive growth and innovation
Help move your team forward
Turn big ideas into real-world solutions
Connect strategy to real people, real needs
AI & Machine Learning
  • Developing AI solutions that empower people and enhance real connection
  • Driving next-generation innovation across products and platforms
  • Applying flexible, human-centered thinking to technical challenges
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Hello, it's a lot of pain.
Hello, it's a lot of pain.
Engineering & Technology
  • Creating scalable, intuitive technologies trusted by millions
  • Innovating with speed, quality, and customer empathy
  • Building infrastructure that supports smarter collaboration worldwide
Hello, it's a lot of pain.
Hello, it's a lot of pain.
Hello, it's a lot of pain.
Marketing & Communications
  • Sharing Zoom’s innovation story in Japan and globally
  • Crafting campaigns that resonate with local audiences
  • Connecting people to purpose through authentic storytelling
Hello, it's a lot of pain.
Hello, it's a lot of pain.
Hello, it's a lot of pain.
Corporate Operations
  • Building strong, agile foundations for growth
  • Supporting teams with flexibility, precision, and care
  • Driving operational excellence with a global mindset and local expertise
Hello, it's a lot of pain.
Hello, it's a lot of pain.
Hello, it's a lot of pain.
Zoomie voices

Imagine the journey ahead, through their eyes

Blue logo with an arch above the words “Fluid Flexibility”
Green thought bubble logo with the words “Innovative Curiosity” on a white background
Orange “Unified Impact” logo with three people icon
Pink paper airplane logo above the words “Curious Growth” on a white background
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ready to imagine more?

Explore careers in Japan and imagine what's next  — with Zoom

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Stay connected and imagine what’s next.

Join our Talent Community to get job updates, insights, and a closer look at how Zoomies are shaping the future of work, connection, and collaboration — together.

Three profile avatars on white background: a cartoon face on purple, and two smiling women on green and orange.
Three avatar portraits in colored squares: teal smiling man, yellow neutral character, pink smiling woman.
Three profile avatars on white background: a cartoon face on purple, and two smiling women on green and orange.

Stay connected and imagine what’s next.

Join our Talent Community to get job updates, insights, and a closer look at how Zoomies are shaping the future of work, connection, and collaboration — together.